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Our Mission

Our mission is to make available high-quality information, guidance, and timely intervention. To provide excellent, fair and transparent services, resulting in positive outcomes for young people and school attendance through our Education Service and for employer / Employee good working relations through our Employment Service, resulting in the avoidance of conflict and speedy resolution where difficult situations have already occurred so that:​

Heads can confidently manage the needs of their schools

Young people are supported and returned to school

Parents avoid the risk of potential legal action

Employees can be assured of a fair and reasoned outcome

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Core Values

How we conduct our business is just as important as what we do.  Our core values are the principles that guide us daily in helping our clients achieve their own aims and objectives with peace of mind.


At all times, we strive to distinguish Education Welfare Services Midlands (EWS) from the rest, making us leaders and a trusted ‘go to’ company that is differentiated by well qualified personnel and innovative solutions:

We care about the well-being of every person

High standards are a way of life for us. We pursue excellence in everything we do

We keep our promises and are committed to doing business the right way

Employees can be assured of a fair and reasoned outcome

We provide quality services that meet our client's needs

We are inclusive and collaborative

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